What We Do At
Online Reputation Management (ORM) – Build Trust, Maintain Credibility
With 90% of customers reading online reviews before buying, your reputation directly impacts your revenue. Further ORM is essential for businesses, personal brands, eCommerce, hospitality, healthcare, and corporate entities that want to maintain a strong and trustworthy online presence.
We monitor and manage online reviews, social media mentions, and brand perception to protect and enhance your reputation.
Types of ORM
- Review Management: Handling customer feedback on Google, Yelp, Trustpilot, etc.
- Crisis Management: Addressing negative PR before it damages your brand.
- Social Media Monitoring: Tracking brand mentions across platforms.
Trending in the Market
AI-driven sentiment analysis is revolutionizing ORM by helping brands track real-time feedback. Brands are now using video testimonials, influencer marketing, and employee advocacy to enhance credibility. Social proof is becoming a major factor, with customers trusting user-generated content (UGC) more than traditional ads.