Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To complete your return, we require a receipt or proof of purchase, along with images illustrating the issue.
To make a return, please reach out to our customer service team at firstname.lastname@example.org within four weeks from the date of delivery.
Order Cancellation & Modification
All orders are, once placed, final. MeroSEO.com is unable to cancel orders once they are placed.
However, if we are contacted while the order is still in the early stages of processing, we may, change the order to a similarly-priced product, upon request. This is not always possible, depending on the logistics of the fulfillment process.
If you notice a mistake in your address, please reach out as soon as possible to increase your chances of being able to have us correct your address. MeroSEO is not responsible for incorrectly entered addresses, and refunds are not available for products that were never received due to a mistaken address.
There are certain situations where only partial refunds are granted (if applicable):
Any item that is returned more than 7 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at firstname.lastname@example.org within 6 hours of your Order Period.